#OlehProblems: Customer Service

Recently my internet had been cut off, not knowing why I contacted HOT. As soon as I call the machine asks for a language preference, I press 3 for English... 10 minutes on hold... customer service answers. Only speaks in hebrew, I ask for english... hold for 20 minutes... again customer service in hebrew, I ask for english, "please hold-" I stop her and continue in my broken hebrew. I owed them 20 shekel... #olehproblems